Welcome Marsha Byron 'Recruitment in Today’s Environment'

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Barbara Gabogrecan
President

Welcome Marsha Byron 'Recruitment in Today’s Environment'

Postby Barbara Gabogrecan » Mon Sep 03, 2012 4:20 pm

ImageSo many of us open a business because of our passion and the love of what we are doing; yet many do not make a good wage from their business and have to struggle between making a living and doing what they love to do. Out Forum Expert this week is Marsha Byron and she has certainly had tons of experience as a professional recruitment specialist, both in the UK and in Australia.

She has been both an employee and runs her own businesses, so understands the needs of both sides of the fence. For many of us, the GFC has left us without a job, with businesses failing and has added a great deal of stress to our lives.

The brave entrepreneurs re-built their businesses or commenced another one altogether and tried many new methods of running the business in an attempt to 'beat the effects of the GFC'. Marsha is going to explore some of the struggles and difficulties these ‘trail blazers’ face.

You are sure to relate to many of the challenges and may even be prepared to share your own experiences with us.
Hope to read some of your comments over this week.
Barb
Barbara Gabogrecan assists HBB's to market their business online
http://www.HomeBasedBusinessAustralia.org

Barbara is an artist specialising in silk painting; her video is on page one of You Tube http://youtu.be/1ZA9HObN_Go
http://www.SilkPaintingByGabogrecan.com/

Having survived a stroke and a brain tumour, Barbara wrote a book titled 'Thank God I Had a Stroke' to motivate and inspire others suffering from similar afflictions.
http://GabogrecanStrokeRecovery.com/
Barbara Gabogrecan
 
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Re: Welcome Marsha Byron 'Recruitment in Today’s Environment'

Postby Marsha Byron » Mon Sep 03, 2012 9:56 pm

There is no doubt that the business environment has changed through the GFC, many companies have closed, and many people have lost their jobs. Those that have lost their jobs and are brave enough have started up their own businesses, the time for the SME’s has never been greater than now.

A small business owner needs to have a varied range of skills, but we are not equipped to deal will all areas and need to take advice from others that are experts in their field.

This is an area that has caused me great heartache, it’s a mine field and you need to take great care with the experts you choose to help you build your business. Recommendations are good, but they don’t always work well with your type of business and the advice you were looking for might not be so good.

You must do your due diligence, check their work out thoroughly and only accept them if all the ‘ducks line up’, including your gut instinct. Nothing is better than gut instinct, listen to your intuition, if it doesn’t feel right don’t do it, and don’t forget to reference check, you might even like to suggest full payment on results.

This is particularly true when it comes to the topic of staff. How to employ staff when you can’t afford them? How to employ staff when you only need them a few hours a week. How do you gain extra staff for short projects, without paying big fees? Look out tomorrow and I will talk about various ways of staffing your business.

Marsha Byron
1st Choice Appointments
Marsha Byron
 
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Re: Welcome Marsha Byron 'Recruitment in Today’s Environment'

Postby Barbara Gabogrecan » Tue Sep 04, 2012 6:54 am

Home based businesses have a particular problem when it comes to hiring staff. If they need staff to perform tasks in their office space (tasks that canot be completed via the internet e.g. filing) then they have to have the staff in their home as well. Many HBB operators are very wary of having these 'strangers' in their homes.

This is where your suggestion of doing 'due dilligance' is so important. But just how do you do that? Even though some potential employees provide names and numbers of people prepared to give them a reference, many businesses do not actually take the time to make conact; perhaps because they feel that the one offering the reference is going to simply give a good one, otherwise they would not have had their names offered in the first place.

It is not just the good things we want to know, it is also the bad things....so how do you find out about that side of the person you are considering employing?
Barb
Barbara Gabogrecan assists HBB's to market their business online
http://www.HomeBasedBusinessAustralia.org

Barbara is an artist specialising in silk painting; her video is on page one of You Tube http://youtu.be/1ZA9HObN_Go
http://www.SilkPaintingByGabogrecan.com/

Having survived a stroke and a brain tumour, Barbara wrote a book titled 'Thank God I Had a Stroke' to motivate and inspire others suffering from similar afflictions.
http://GabogrecanStrokeRecovery.com/
Barbara Gabogrecan
 
Posts: 341
Joined: Sun May 03, 2009 12:57 pm

Re: Welcome Marsha Byron 'Recruitment in Today’s Environment'

Postby Marsha Byron » Tue Sep 04, 2012 8:05 pm

Are you drowning in list of 'I must do this'? but you don’t have the 28 hours in a day? Do you need to employ someone to help you with everything, but can’t afford to pay them?

Starting a business is hard work, there are so many things to think about, I would presume that you know what your product is and where you are going to buy raw materials from and checked out your opposition and what they sell similar product for. Then there's the rest of the work.

• your product
• how are your going to market it
• pricing to be competitive
• website design
• website content
• how to get the best connections on LinkedIn
• how to get the best results on Twitter
• you might need a Facebook page
• do you need a news letter?
• make sure you build a database
• do you need a shopping cart
• does that shopping cart work for your requirements
• then theirs the administration side
• who answers your calls when your not in the office
• who does your appointments setting
• who does your telemarketer
• who does your bookkeeping

and on it goes on, the list grows and you work 24/7 and probably go round in circles, not working on your business and certainly not growing your business at the rate it should be growing.

So now its time to sit down and work out what your want to do and what your enjoy doing. Then make a list of the skills you don’t have or fill your days unnecessarily doing.

The answer to these issues is a Virtual Assistant, they are the way of the future, they are skilled operatives that work from home. Nowadays with all this amazing technology at their finger tips, you can run an entire office of virtual staff from anywhere.

Tomorrow I will talk about how to find virtual staff.
Marsha Byron
 
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Re: Welcome Marsha Byron 'Recruitment in Today’s Environment'

Postby Peter O'Connor » Wed Sep 05, 2012 1:06 pm

I'm all in favour of VA's, but there is a limit to what they can do. For instance, if I want a VA to do my bookkeeping, it means that I have to send my original documents through the mail, which is risky. Also, does the VA have to purchase the accounting software I use? That is a big ask in anyone's language.

Barbara has hit on a good point about having people work in your home. There has to be a great deal of trust. How do you check up on people before you allow them in your home? It is a risk that all home based businesses must take unless there is a better way out there that we don't know about.

Looking forward to your comments.

Peter
Peter O'Connor, is a retired accountant and is involved with teaching home based businesses how to build and manage their own websites.
http://www.HomeBasedBusinessAustralia.org
Peter O'Connor
 
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Re: Welcome Marsha Byron 'Recruitment in Today’s Environment'

Postby Marsha Byron » Wed Sep 05, 2012 6:13 pm

Today we are talk about hiring a virtual office assistant/s without drama and everything being handled for you. You don't need to run ads, you only need to interview those you cboose to interview, as they have already been vetted for you by highly trained staff, you can then enter into a genuine and commited staff working relationship like a regular employee.

I am affiliated with a company that specializes in hiring staff from the Philippines on full and part time bases. A specialized team goes out to meet the candidate in their homes, confirms their iD's and validate home working environments. e.g a separate room to work from. You are able to speak via skype to the staff member you choose, you can trial them so that you are completely satisfied and you only need 24-hours notice to terminate a contract;

You can monitor the staff, real time through the software system and will be given daily reports, our staff are on line to ensure that everyone is working appropriately and performing related tasks.Its just like having them in the office with you.

The reason we specialise in staff from the Philippines is the time difference is only 2 hours difference so its easy to hold meetings or chat over some work your doing and our staff are trusted virtual staffing suppliers by 100's of client around the world; They also speak excellent English are hardworking and trustworthy, they are great with telemarketing, database mananement and do everything, from project management, to web design, brochure design, logos, IT Help Desk, Cisco Engineers and so much more. It really is worth looking at.

Our fees are part of the hourly rates on offer by contracted staff; We manage payroll and ensure staff are online, on-time, and performing.

I have been using a telemarketer and paying $6AUDph and 10Euro (this last for weeks), for them to skype from Philipines to Melbourne. For small business without too much capital to throw around, this is a very good way to go, for them and us.

Tomorrow I will talk about Virtual Assistants from Home
Marsha Byron
 
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Re: Welcome Marsha Byron 'Recruitment in Today’s Environment'

Postby Marsha Byron » Wed Sep 05, 2012 6:38 pm

Hi Peter

Thank you for your question. There is so much software around today where you can share you paper work and the one that has recently been most talked about is Xero, its like Dropbox but it's great for accountants/bookkeepers to share documents securely. Usually most bookkeepers use MYOB or Quickbooks, In this instanc yu would choose a VA that has a system that is compatable to yours. Small businesses who use VA's dont usuallty us SAP or Great Plains. Yes they would have to be scanned into your PC, then put stored in Xero or droopbox, or similar.

Hi Barb in answer to your question
VA's work from their home, not yours so their is no risk to security. I do believe that trust has to be given in all workplaces, but in this instance with the VA's fromthe Philipines you can watch minute by minute on screen and watch what they are doing and you also get a daily log sheet showing what they have been doing. 8-)
Marsha Byron
 
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Re: Welcome Marsha Byron 'Recruitment in Today’s Environment'

Postby Marsha Byron » Thu Sep 06, 2012 7:32 pm

Welcome to Day 4 from 1st Choice Appointments. I do hope you are finding some of the information of use.-If you would like to know more just give me a call.

We have spoken about Virtual Assistants from the Philippines. I expect you are wondering why I haven’t mentioned any from within Australia, because they are, I believe in different categories, therefore I am writing about them separately.

I call them ‘Home and Away’ Virtual Assistant’s.

A home virtual assistant can live anywhere in Australia, or NZ, US, or UK. They speak the same language, they understand how we want things done and again, I believe they are better to use in the areas of PA’s, Event Co coordinators, even social medial marketing. Our overseas counterparts do not sell in the same way we do and the wording they would use on a daily basis for our social media sites might not be suitable for our needs and the results would not be as good, but they have other attributes

A Home VA still works off your premises from their own home, they are very often Mums that don’t or can’t return to the workforce, but have loads of good skills to offer. They can have access to you systems by being intraneted to your office, but still do everything from home.

If you have an ebusiness website for instance they can respond to all emails and arrange packing and shipping, they can load and unload all the images, they can make sure your pricing is updated on the products, when new shipments arrive.They can be your call service, in fact everything a whole office of people can do, can be done by a VA from their home.

If the hours required are too long you can split them between two people, one as a PA and one as a web person, you can keep in touch by a daily skype meeting at a set time to suit all, let them know what you want them to do for the day and sort out any issues that might have arisen the day before. There are plenty of other duties a remote staff member can do, infact anything that can be done in an office can be done by VA except making you a cup of coffee.

Mums at home do prefer to work on projects in the evening when the kids are in bed or when they are at school, so its suits them very well to work in the hours they choose.

Working with VA’s you too can work from home if required, you work on what you need to work on the side that brings in the money.

The VA’s are paid by the hour, no holiday pay, sick pay, loading etc. So again another win win.

Marsha Byron
1st Choice Appointments
Marsha Byron
 
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Re: Welcome Marsha Byron 'Recruitment in Today’s Environment'

Postby Barbara Gabogrecan » Fri Sep 07, 2012 11:13 am

I have been two days without a computer because the storms took the lines down and we had no electricity . It is amazing what you can't do when you have no electricity....than goodness I have a gas range so was able to biol some water for a cuppa and cook fish and chips for tea (though it was so dark, that we had tea at 4pm because I was not happy with watching flame with just torch light.

But I have a few minutes now before having to go out for the rest of the day. I wanted to comment on the VA discussion. I actually know a millionaire in business who uses a VA from the Phillipines as his main support staff. I have had to deal with her as I was dealing with him. I must admit shew wrote excellent English and communicated with me well.

BUT does that mean that we ignore the Australina VA's because of the cost? Is it as easy to develop a good working relationship with your VA regardless of what country they come from? I must admit I use workers from overseas to do such easy tasks as writing comments in blogs, clicking 'Like' and 'Tweet' buttons, because it such an easy task hard to make a mistake and costs so little.

I would thing that some Australian VA's would have some strong comments to make here.
Cheers
Barb
Barbara Gabogrecan assists HBB's to market their business online
http://www.HomeBasedBusinessAustralia.org

Barbara is an artist specialising in silk painting; her video is on page one of You Tube http://youtu.be/1ZA9HObN_Go
http://www.SilkPaintingByGabogrecan.com/

Having survived a stroke and a brain tumour, Barbara wrote a book titled 'Thank God I Had a Stroke' to motivate and inspire others suffering from similar afflictions.
http://GabogrecanStrokeRecovery.com/
Barbara Gabogrecan
 
Posts: 341
Joined: Sun May 03, 2009 12:57 pm

Re: Welcome Marsha Byron 'Recruitment in Today’s Environment'

Postby Marsha Byron » Fri Sep 07, 2012 12:44 pm

Recruiting minorities is another good way to hire people with loads of knowledge, but are still looking for less hours, or a bit more freedom. Lets look at the seniors, who years ago would have been thought of as old at 60, retired at 65, yuk. My dad worked until he was 82, in his own business but cut down his hours to 4 days a week. He loved his work but knew when it was time to give up.

Older people might not work as fast as they used to, but they still have that good work ethic of getting the job done and not giving up, or coming in late due to too much partying the night before, well we hope they don’t.

I watched a documentary from the US, where a small family business still had 3 plus staff that were over 70 years old, both men and women. The men had originally been engineers at the higher end of the work, now they made small components that had to be bent into perfect shape to fit another part that another ex engineer was working on. One man had retired at 65 years old and was bored by 70 y/o so went back to work and loved it, and so was his wife.

Recruiting Older Workers (cut from an article by Recruiting Strategies 2020

‘Because of real and perceived age discrimination, many older adults feel they are not wanted in the work place. Therefore, messages most effective in recruitment for older adults should speak directly to them, letting them know that the job opportunities are for experienced, reliable, and mature employees.

Testimonial advertisements are an excellent way to identify with older adults. One fast food employer depicts an older man, asking the reader “Are you tired of being retired?” There is no doubt that this message is one that identifies with the needs of this market segment.

Recruitment messages for older adults

Older adults have unique needs and concerns about the work environment, including the following:

• • Flexibility and work options
• • Working where their experience is valued

One employer used this advertising message to let older adults know that their experience and maturity was valued:

• • “We are looking for a mature and reliable employee. . .”

Another employer wanted to stress that older adults would still have time to balance work and home activities with this message:

• • “Semi-retired . . . Never a dull moment . . . Full or part-time position . . . with our flexible schedule you can still play tennis and golf.”


Another minority group is the disabled person, they can still work, they might need a few extra facilities, e.g. a ramp for a wheelchair, a disabled toilet, or a bit of help now and then. There are also sheltered workshops that take on a variety of jobs, packing gift bags for special offers, or do some carpentry work, why not try them, the workshops will be delighted to do the work and they are well supervised for QA.

I’d like to hear from you if you have every used any of the minority groups, or are now thinking this way.

Marsha Byron
1st Choice Appointments
Marsha Byron
 
Posts: 11
Joined: Fri Aug 31, 2012 10:31 am

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